Normal Hours:
Monday - Friday 8:30 - 5:00
Saturday by appointment only
Closed Sundays Due to high volume of calls daily, majority of voice mail messages are returned in the evening hours.
Rates: (NEW RATES EFFECTIVE 1/1/06)
Service Calls:
Local $55.00 (INDIO, LA QUINTA, PALM DESERT, CATHEDRAL CITY - ALL OTHER AREAS OUT OF AREA)
Out of Area $100.00
(+$1.00/mile)
After Hours/Emergency $100.00
Labor Rates:
Per hour $95.00
Other:
Warranty Administration $45.00
Sundance Custom RV works with many factory and extended warranty programs. Billing options depends on warranty company. Customers requesting warranty billing WILL BE RESPONSIBLE FOR THE SERVICE CALL PLUS THE WARRANTY ADMINISTRATION CHARGE - NO EXCEPTIONS. Customers will be required to pay for any services not covered under warranty, deductibles, or any portion of the current labor rate or time required that the warranty company will not pay.